Attention: Effective Monday 7/26/2021: Due to an ongoing employee shortage, BRTA will begin operating a reduced weekday service schedule on some bus routes. Saturday service is not affected. Routes operating reduced weekday service: 4, 5, 11, 14, 15, 16, 21X. This period of reduced service is expected to last between 6-8 weeks. For more information: visit or call Operations at 413-499-2782 ext 1